Privacy Policy

Last Updated: November 7, 2026

At XULVITO ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Xi'an Ningkang Trading Co., Ltd., the operator of https://xulvito.com, collects, uses, stores, and shares personal information when you visit our website, browse products, place an order, communicate with customer service, or otherwise interact with our services.

This Policy also explains our use of cookies and similar technologies, including advertising, analytics, and measurement services provided by third-party partners such as AppLovin.

We process personal information in accordance with applicable privacy and data protection laws. Where consent is legally required, we obtain valid consent before carrying out the relevant processing.

1. Information We Collect

The information we collect depends on how you interact with our website and services.

1.1 Information You Provide to Us

When you place an order, contact customer service, subscribe to marketing communications, or otherwise interact with XULVITO, you may provide:

Full name
Email address
Telephone number
Billing address
Shipping address
Order details and purchase history
Products selected or purchased
Account information, where applicable
Customer service communications
Return, refund, and exchange request information
Other information you voluntarily provide

You are responsible for ensuring that the information you provide is accurate and up to date.

1.2 Payment Information

When you make a purchase, payment information is processed through the payment methods and payment service providers available at checkout.

Depending on the payment method, information may include:

Payment card details
Billing information
Transaction identifiers
Payment authorization information
Other information necessary to process payments

Payment information is handled according to the applicable payment provider's privacy and security practices.

We do not necessarily receive or store complete payment card information.

1.3 Information Collected Automatically

When you visit or interact with our website, we and certain third-party service providers may collect technical and usage information, including:

IP address
Browser type and version
Device type
Operating system
Language preferences
Pages and products viewed
Referring website or traffic source
Date and time of visits
Website navigation and interaction information
Approximate location derived from IP address
Cookie identifiers and similar technology information
Device or advertising identifiers, where available
Advertising interactions and campaign information

We use this information to operate our website, improve the shopping experience, maintain security, and measure advertising performance where permitted.

2. How We Use Personal Information

We may use personal information for the following purposes.

Order Processing and Fulfillment

Process and confirm customer orders.
Verify payment transactions.
Arrange product fulfillment and shipping.
Provide order confirmation and tracking information.
Handle returns, refunds, and exchanges.

Customer Service

Respond to questions and requests.
Provide assistance with orders and products.
Investigate delivery or product-related issues.
Communicate important service updates.

Website Operation and Improvement

Maintain and improve website functionality.
Understand customer browsing behavior.
Improve product presentation and shopping experiences.
Identify technical issues and security risks.

Analytics and Advertising

Analyze website traffic and performance.
Measure advertising effectiveness.
Attribute visits and purchases to advertising campaigns.
Understand interactions with advertisements.
Measure relevant shopping and conversion events.
Improve advertising and measurement activities where permitted.

Security and Legal Compliance

Detect and prevent fraud.
Protect website systems and customer information.
Maintain business and transaction records.
Comply with applicable legal obligations.
Establish, exercise, or defend legal claims.

We process personal information only for purposes permitted by applicable privacy laws and consistent with the purposes disclosed in this Policy.

3. Cookies and Similar Technologies

XULVITO and our third-party service providers may use cookies and similar technologies to operate our website, understand visitor activity, remember preferences, and support advertising and measurement services.

These technologies may include:

Cookies
Advertising pixels
Tracking pixels
Web beacons
Tags and scripts
APIs
Local storage
Device identifiers
Similar tracking technologies

These technologies may collect information about your device, browsing activity, website interactions, and preferences.

3.1 Types of Cookies We Use

Essential Cookies

These cookies support necessary website functions, including:

Shopping cart operations
Checkout functionality
Website security
Session management
Essential website features

These technologies are necessary for our online store to operate properly.

Functional Cookies

These cookies may remember preferences and settings to provide a more convenient browsing experience.

Analytics Cookies

These cookies help us understand:

Website traffic
Popular pages and products
Visitor interactions
Website performance
Shopping behavior

Advertising and Measurement Cookies

These technologies may support:

Advertising performance measurement
Advertisement interaction analysis
Advertising campaign attribution
Conversion event measurement
Advertising analytics
Interest-based advertising where permitted

AppLovin is identified as a third-party advertising and measurement partner in connection with our advertising activities.

When AppLovin technologies are enabled on our website, they may use cookies, pixels, scripts, APIs, or similar technologies to collect or receive information for advertising, attribution, analytics, and measurement purposes.

3.2 AppLovin Cookie Notice and Consent Mechanism

We provide information about AppLovin and relevant advertising technologies through our website's cookie notice and consent mechanism, where applicable.

When AppLovin advertising or tracking technologies are enabled, our cookie consent mechanism is intended to:

Inform visitors: Clearly disclose that our website may use AppLovin advertising and measurement services.
Identify tracking technologies: Explain that relevant technologies may include cookies, pixels, scripts, APIs, and similar tracking technologies.
Provide consent choices: Allow visitors to accept or reject non-essential cookies and advertising-related tracking technologies.
Respect visitor preferences: Respect users' choices, including previously expressed refusals and subsequent withdrawal of consent.
Obtain valid consent: Where required by applicable law, obtain valid consent before enabling relevant non-essential tracking technologies or sharing personal information for advertising purposes.

Non-essential advertising technologies should not be activated before the required consent has been obtained.

Rejecting non-essential cookies should not prevent visitors from accessing essential shopping functions, subject to necessary website functionality.

3.3 Managing Cookie Preferences

You can manage your cookie preferences through the cookie consent banner or available cookie preference settings on our website.

Depending on the available controls, you may:

Accept non-essential cookies.
Reject non-essential cookies.
Manage advertising and analytics preferences.
Change previously selected preferences.
Withdraw previously provided consent.

Your choices will be respected for applicable future processing activities.

You can also manage cookies through your browser settings, including blocking, restricting, or deleting cookies stored on your device.

Please note that disabling essential cookies may affect shopping cart operations, checkout functionality, website security, and other necessary website features.

3.4 Rejecting Advertising Tracking

Depending on your location and applicable privacy laws, you may have the right to reject or opt out of certain advertising-related tracking technologies, targeted advertising, or the sharing of personal information for advertising purposes.

You may exercise applicable privacy rights through the cookie preference controls or by contacting us.

Email: service@xulvito.com

We will review and process applicable requests in accordance with relevant privacy laws.

3.5 Withdrawing Consent

If you previously provided consent for non-essential cookies or advertising technologies, you may withdraw that consent through the available cookie preference controls or by contacting us at:

service@xulvito.com

Where processing is based on consent, we will respect your withdrawal and stop the relevant future processing as required by applicable law.

Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

3.6 Accessing and Deleting Personal Information

Depending on applicable privacy laws, you may request access to, correction of, or deletion of your personal information and exercise other applicable privacy rights.

Please contact:

service@xulvito.com

We will review and respond to requests within the timeframes required by applicable privacy laws.

3.7 AppLovin Privacy Information

For more information about AppLovin's collection, use, sharing, and processing of personal information, please visit:

AppLovin Privacy Policy

4. Third-Party Services

We work with third-party service providers to operate XULVITO and provide our online shopping services.

These providers may process personal information on our behalf or independently according to their own privacy policies and applicable legal obligations.

4.1 Shopify and E-Commerce Services

Our online store uses Shopify technology to support website operations and e-commerce functionality.

Shopify and related service providers may process:

Customer contact information
Order details
Transaction information
Shipping information
Device and browsing information
Shopping cart and checkout activity

For more information, please visit:

Shopify Privacy Policy

4.2 Payment Service Providers

We use third-party payment processors to facilitate payment transactions.

These providers may process payment information, billing details, and transaction-related information to authorize and complete purchases.

Payment processing is subject to the applicable provider's privacy policies and terms.

4.3 Shipping and Fulfillment Providers

We may share necessary customer information with shipping carriers, logistics providers, and fulfillment partners to:

Prepare and dispatch orders.
Deliver purchased products.
Generate shipping labels.
Provide tracking information.
Resolve delivery-related issues.

Information shared may include customer names, shipping addresses, telephone numbers, and order references.

4.4 Analytics and Website Performance Services

We may use analytics and measurement services to understand how visitors interact with our website.

These services may process technical information, browsing activity, website interactions, and usage data to evaluate website performance and improve our services.

4.5 Customer Communication Services

We may use third-party communication providers to send:

Order confirmations
Shipping notifications
Customer service responses
Transactional emails
Promotional communications where permitted

These providers may process contact information and message-related data necessary to deliver communications.

5. AppLovin Advertising and Data Processing

AppLovin is a third-party advertising and measurement partner of XULVITO.

We may use AppLovin advertising and measurement services to support advertising campaign measurement, attribution, analytics, conversion tracking, and advertising performance evaluation.

AppLovin is a separate third-party service provider and processes relevant information according to its own Privacy Policy and applicable legal requirements.

5.1 Information That May Be Collected or Shared

When AppLovin advertising technologies are enabled on our website, information may be collected or shared through cookies, pixels, APIs, scripts, or similar technologies.

Depending on the technologies enabled and the events configured, information may include:

Technical and Device Information

IP address
Browser type and version
Device type
Operating system
Device identifiers
Advertising identifiers, where available
Cookie identifiers

Website and Shopping Activity

Website pages visited
Product pages viewed
Product browsing activity
Search activity on our website
Add-to-cart events
Checkout activity
Purchase and conversion events

Advertising and Measurement Information

Advertisement interactions
Referral and campaign information
Advertising attribution information
Conversion event information
Technical information associated with advertising measurement

Only information relevant to the advertising technologies and events actually implemented is processed for these purposes.

We do not intentionally send sensitive personal information, payment card numbers, account passwords, or other sensitive information to AppLovin through advertising tracking events.

5.2 How AppLovin Uses Information

Information processed in connection with AppLovin services may be used for:

Measuring advertising campaign performance.
Attributing website visits and purchases to advertising campaigns.
Tracking relevant conversion events.
Analyzing advertising interactions.
Supporting advertising analytics.
Improving advertising effectiveness.
Detecting and preventing fraudulent advertising activity.
Supporting interest-based advertising where permitted.

These activities help us understand how customers interact with our advertising and evaluate the performance of our marketing campaigns.

5.3 Data Sharing with AppLovin

We may share relevant website interaction, device, browsing, and advertising measurement information with AppLovin when its advertising technologies are enabled and applicable processing is permitted.

AppLovin may also process information through its advertising partners and other service providers in accordance with its own privacy practices.

Information may be used by AppLovin and relevant partners for:

Advertising delivery
Advertising measurement
Campaign attribution
Analytics
Conversion tracking
Related advertising services

We do not authorize the use of information for purposes beyond those permitted by applicable laws, our disclosed purposes, and the relevant consent or other lawful basis.

5.4 Consent and User Privacy Choices

We provide notice about AppLovin and relevant advertising technologies used on our website.

Where applicable law requires consent, we obtain valid consent before enabling relevant non-essential advertising technologies or sharing personal information for advertising purposes.

We respect applicable user privacy choices, including:

Rejecting non-essential advertising cookies.
Withdrawing previously provided consent.
Opting out of applicable targeted advertising.
Requesting deletion of personal information where legally available.
Exercising other applicable data protection rights.

We also respect applicable privacy preference signals and opt-out requests and implement appropriate processes for communicating these choices to relevant advertising partners.

To submit a privacy request, contact:

Email: service@xulvito.com

5.5 AppLovin Privacy Policy

For more information about AppLovin's collection, use, sharing, and processing of information, please visit its official Privacy Policy:

https://legal.applovin.com/privacy/

We encourage customers to review AppLovin's Privacy Policy to understand its data practices and available privacy choices.

6. How We Share Personal Information

We may share personal information with third parties when necessary to operate our business, provide services, and fulfill customer requests.

These parties may include:

E-commerce and website hosting providers.
Payment processors.
Shipping and fulfillment companies.
Analytics and measurement providers.
Advertising partners, including AppLovin.
Customer communication providers.
Professional service providers.
Legal and regulatory authorities where required.

We may also disclose information when reasonably necessary to:

Comply with applicable laws and regulations.
Respond to lawful government requests.
Investigate suspected fraud or security incidents.
Enforce our agreements and policies.
Protect our rights, customers, and business.
Complete a business transaction, merger, or restructuring where permitted by law.

We share personal information for the purposes described in this Policy and in accordance with applicable laws and required privacy choices.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

Order and transaction records.
Customer service requirements.
Shipping and delivery records.
Return and refund requests.
Fraud prevention and security needs.
Accounting and tax requirements.
Applicable legal obligations.
Legal claims and dispute resolution.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with applicable laws and our retention practices.

8. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

The right to request access to personal information.
The right to request correction of inaccurate information.
The right to request deletion of certain personal information.
The right to request information about how personal information is processed.
The right to withdraw consent where processing is based on consent.
The right to object to certain processing activities.
The right to restrict certain processing activities.
The right to opt out of certain targeted advertising or data sharing where applicable.
The right to opt out of promotional communications.

These rights may be subject to legal exceptions, verification requirements, and other limitations under applicable law.

How to Submit a Privacy Request

You may contact us to exercise applicable privacy rights, including requests to access, correct, or delete personal information, withdraw consent, or opt out of certain targeted advertising and data-sharing activities.

Customer Privacy Email:

service@xulvito.com

Please include:

Your name.
Your contact email address.
A description of your request.
The privacy right you wish to exercise.

We may request additional information to verify your identity before processing certain requests.

We will review and respond within the timeframes required by applicable privacy laws.

9. Advertising and Marketing Choices

We may use personal information to provide marketing communications and measure advertising activities where permitted by law.

If you receive promotional emails from us, you may unsubscribe using the unsubscribe link included in the message.

You may also contact us at:

service@xulvito.com

to request removal from promotional email communications.

Depending on your location and applicable privacy laws, you may also have the right to opt out of certain targeted advertising and personal information sharing activities.

Please note that opting out of promotional emails does not prevent us from sending necessary transactional or service-related communications, including:

Order confirmations
Payment notifications
Shipping updates
Return and refund notifications
Customer service responses
Important account or security notices

10. International Data Transfers

XULVITO is operated by Xi'an Ningkang Trading Co., Ltd., located in China.

Because our website operates online and uses third-party service providers, personal information may be transferred to, stored in, or processed in countries or regions outside your country of residence.

These locations may have privacy and data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we implement appropriate safeguards for international transfers of personal information.

Any international processing remains subject to applicable legal requirements and your privacy rights.

11. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include:

Access controls.
Secure website connections.
Third-party payment security systems.
Appropriate administrative safeguards.
Security monitoring and maintenance.

However, no method of internet transmission or electronic storage is completely secure.

While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

12. Children's Privacy

XULVITO is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without legally required parental consent.

If we become aware that personal information has been collected from a child in circumstances where consent was required but not obtained, we will take appropriate steps to address the information.

Parents or legal guardians who believe a child has provided personal information to us may contact:

service@xulvito.com

13. Third-Party Websites and Links

Our website may contain links to third-party websites, services, or platforms.

These third parties may have their own privacy policies, terms, and data collection practices.

XULVITO does not control the privacy practices of independent third-party websites.

We encourage customers to review the privacy policies of any external websites or services they visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

Our business operations.
Website functionality.
Third-party service providers.
Advertising and analytics practices.
Applicable privacy laws.
Data protection requirements.

When changes are made, the updated version will be published on this page with a revised "Last Updated" date.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage customers to review this page periodically.

15. Contact Information

If you have questions about this Privacy Policy, personal information, cookies, advertising technologies, or privacy-related requests, please contact us.

Store Name:
XULVITO

Website:
https://xulvito.com

Website Operator:
Xi'an Ningkang Trading Co., Ltd.

Business License Entity:
Xi'an Ningkang Trading Co., Ltd.

Registered Address:
Room 704, Tower B, Jinsha International,
No. 65 Chang'an Middle Road, Yanta District,
Xi'an, Shaanxi, China.

Customer Service Email:
service@xulvito.com

Customer Service Phone:
+1 3092409567

Customer Support Response Time:
We aim to respond to customer inquiries within 24 hours on business days.

Thank you for visiting XULVITO and trusting us with your shopping experience.

XULVITO – Everyday Style, Naturally Elegant.