Terms of Service

Last Updated: November 7, 2026

Welcome to XULVITO!

These Terms of Service ("Terms") govern your access to and use of the XULVITO website, including browsing fashion collections, viewing product information, placing orders, making purchases, and using our online shopping services.

The website https://xulvito.com is operated by Xi'an Ningkang Trading Co., Ltd.

Throughout these Terms, "XULVITO," "we," "us," and "our" refer to the store and its operating company.

By accessing or using our website, you agree to these Terms and our applicable store policies. If you do not agree, please discontinue using our website.

1. Eligibility and Website Use

By using our website, you confirm that you are at least 18 years old or have reached the age of legal majority in your jurisdiction, or that you are using the website under the supervision of a parent or legal guardian where permitted by law.

You agree to use XULVITO only for lawful purposes and in accordance with applicable laws and regulations.

You agree not to:

• Use our website for fraudulent or unlawful activities.

• Provide false or misleading information.

• Attempt unauthorized access to our website or systems.

• Interfere with website functionality or security.

• Upload malicious software or harmful content.

• Violate the intellectual property rights of others.

• Use our website in a way that disrupts services or affects other customers.

We reserve the right to restrict or terminate access to our services where reasonably necessary and permitted by law.

2. Products and Product Information

XULVITO offers a selection of women's fashion products, including clothing, dresses, tops, sweaters, trousers, jackets, shoes, and accessories.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, sizes, colors, and other information displayed on our website are accurate and up to date.

However, minor variations may occur due to:

• Lighting and photography conditions.

• Screen and display settings.

• Fabric characteristics and manufacturing variations.

• Differences in product batches.

• Packaging or labeling updates.

• Product availability.

For clothing and fashion products, customers should carefully review the following information before purchasing:

• Available sizes and size charts.

• Bust, waist, hip, and garment measurements where provided.

• Fabric composition and material details.

• Product colors and design features.

• Fit descriptions and styling information.

• Washing and care instructions.

Please note that product colors may appear slightly different depending on your device and screen settings.

Size recommendations are provided as general guidance. Actual fit may vary depending on individual body measurements, garment design, fabric characteristics, and personal preferences.

We reserve the right to update product information, modify available options, limit quantities, or discontinue products when reasonably necessary.

Nothing in this section limits your statutory consumer rights regarding products that are defective, incorrect, or not as described.

3. Orders and Order Acceptance

When you place an order through XULVITO, you submit an offer to purchase the selected products.

After submitting your order, you may receive an order confirmation email.

An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been accepted for fulfillment or shipment.

We reserve the right to review, decline, or cancel an order where reasonably necessary, including circumstances involving:

• Product availability issues.

• Incorrect pricing or product information.

• Payment authorization problems.

• Suspected fraudulent transactions.

• Incorrect shipping information.

• Shipping restrictions.

• Other legitimate operational or security concerns.

If payment has already been collected for an order that we cancel, an appropriate refund will be issued to the original payment method, subject to applicable law.

Customers are responsible for reviewing their order details, including selected sizes, colors, quantities, shipping information, and payment details before completing checkout.

4. Prices and Payment

Unless otherwise stated, product prices displayed on XULVITO are shown in United States Dollars (USD).

We reserve the right to change product prices and promotions at any time. Price changes will not retroactively affect completed purchases, except where required by law or agreed with the customer.

We accept the payment methods displayed during checkout.

Payments are processed through supported third-party payment providers.

By submitting payment information, you confirm that:

• The information provided is accurate.

• You are authorized to use the selected payment method.

• You authorize the payment provider to process the transaction.

Additional charges may include:

• Shipping fees.

• Applicable taxes.

• Customs duties and import charges.

• Currency conversion fees charged by financial institutions.

Applicable shipping charges and taxes will be displayed during checkout where required.

Any import duties or customs charges that apply to international shipments are the responsibility of the customer unless otherwise stated or required by applicable law.

5. Promotions and Discount Codes

XULVITO may offer promotional discounts, coupon codes, seasonal offers, or other special promotions.

Promotional offers may be subject to:

• Expiration dates.

• Minimum purchase requirements.

• Product exclusions.

• Geographic restrictions.

• Usage limitations.

Unless expressly stated otherwise, promotional codes cannot be combined with other offers.

We reserve the right to modify or discontinue promotions where permitted by law.

Any promotion already applied to a completed purchase will be handled according to its applicable terms.

6. Shipping and Delivery

XULVITO ships orders to supported destinations through available fulfillment facilities, warehouses, and logistics partners.

Our standard estimated delivery schedule is:

Order Processing Time:
1–3 business days.

Estimated Shipping Time:
12–15 business days.

Total Estimated Delivery Time:
13–18 business days.

Business days generally refer to Monday through Friday, excluding applicable public holidays.

Processing time and shipping time are separate periods.

Delivery estimates begin after successful payment confirmation and are estimates rather than guaranteed arrival dates.

Actual delivery times may vary depending on:

• Shipping destination.

• Carrier operations.

• Customs inspections and clearance.

• Weather conditions.

• Public holidays.

• Local delivery conditions.

• Transportation disruptions.

• Other circumstances outside our reasonable control.

Applicable shipping fees will be displayed at checkout before payment is completed.

Customers are responsible for providing accurate and complete delivery information.

For additional information, please review our Shipping Policy.

7. Order Tracking

Once your order has been dispatched and tracking information becomes available, we may send shipping details to the email address provided during checkout.

Tracking information may include:

• Order reference number.

• Shipping carrier.

• Tracking number.

• Shipment status updates.

Please note that tracking information may not update immediately after dispatch.

Temporary delays may occur during transportation, carrier transfers, customs processing, or local delivery handovers.

If you experience unusual tracking delays, please contact:

service@xulvito.com

Please include your order number and the email address associated with your purchase.

8. Returns and Refunds

XULVITO accepts eligible return requests within 30 days from the date of delivery, in addition to any mandatory consumer rights that apply under local laws.

To qualify for a standard return, products should generally:

• Be in their original condition.

• Be clean and free from damage.

• Include original packaging where applicable.

• Include original accessories and accompanying materials where applicable.

• Be accompanied by valid proof of purchase.

Customers should contact our customer service team before returning merchandise to receive the appropriate return instructions.

Customer Service Email:
service@xulvito.com

Customer Service Phone:
+1 3092409567

8.1 Change-of-Mind Returns

If you change your mind about a purchase, you may request a return within 30 days of delivery, provided the product meets our return eligibility requirements.

For standard change-of-mind returns:

• Customers are generally responsible for return shipping costs, where permitted by applicable law.

• Original shipping charges are generally non-refundable, except where required by law.

• Products must be returned in eligible condition.

Certain products may be excluded from standard returns where permitted by applicable law, including personalized items, final-sale products, and items specifically identified as non-returnable.

For customers in the United Kingdom and European Union, mandatory statutory cancellation and withdrawal rights for eligible online purchases will continue to apply.

8.2 Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, incorrect, or materially different from the product ordered, please contact us within 30 days of delivery.

Please provide:

• Order number.

• Email address used during checkout.

• Description of the problem.

• Clear photographs of the affected product.

• Packaging photographs where relevant.

After reviewing the information, we may offer an appropriate resolution, including:

• A replacement product.

• A reshipment of the affected item.

• An exchange, where available.

• A partial refund.

• A full refund.

For issues caused by our error or a defective product, we will provide appropriate assistance, including reasonable return shipping arrangements where applicable.

Nothing in this section limits mandatory statutory remedies.

8.3 Refund Processing

Once an eligible return has been received and inspected, we will notify you of the refund decision.

Standard Refund Processing Time:
5–10 business days after approval.

Refunds are generally issued to the original payment method.

Your bank or payment provider may require additional time before the funds appear in your account.

Nothing in these Terms limits consumer rights that cannot legally be excluded.

Please review our Return & Refund Policy for complete details.

9. Order Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible after placing your purchase.

We will make reasonable efforts to accommodate cancellation or modification requests before fulfillment or shipment begins.

Our standard order cancellation request period is:

Within 48 Hours After Purchase.

However:

• Changes to product selections cannot be guaranteed once fulfillment has started.

• Shipping address changes cannot be guaranteed after dispatch.

• Orders that have already been shipped generally cannot be canceled through our normal order processing procedure.

If an order cannot be canceled because it has already entered fulfillment or shipment, eligible return requests will be handled according to our Return & Refund Policy and applicable law.

To request a cancellation or modification, contact:

service@xulvito.com

Please include your order number and the requested changes.

Nothing in this section restricts any mandatory cancellation or withdrawal rights provided by applicable consumer protection laws.

10. Accuracy of Website Information

We make reasonable efforts to ensure that the information on XULVITO is accurate and current.

However, occasional errors may occur concerning:

• Product descriptions.

• Clothing sizes and measurements.

• Fabric compositions.

• Product colors.

• Prices.

• Promotions.

• Product availability.

• Shipping information.

• Website content.

We reserve the right to correct errors and update website information when necessary.

If a material error affects an order, we will handle the matter in accordance with applicable laws and communicate with the customer where appropriate.

11. Intellectual Property Rights

Unless otherwise stated, website content, including:

• Text and written materials.

• Graphics and visual elements.

• Logos and branding.

• Product descriptions.

• Website design and layout.

• Original photographs and other content.

is owned by or licensed to XULVITO, Xi'an Ningkang Trading Co., Ltd., or the applicable rights holders.

You may access and use our website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without prior written permission from the applicable rights holder.

All third-party trademarks, product names, and other intellectual property remain the property of their respective owners.

12. Third-Party Services and Links

XULVITO may use third-party services to support website operations and customer services.

These may include:

• Shopify and e-commerce services.

• Payment processors.

• Shipping and fulfillment providers.

• Analytics services.

• Advertising and measurement providers.

• Customer communication services.

Our website may also contain links to third-party websites.

Third-party services and websites may have their own terms of service and privacy policies.

We encourage customers to review the applicable policies before using third-party services.

We are not responsible for independent third-party websites or services beyond our reasonable control, subject to applicable law.

13. Privacy and Personal Information

Your privacy is important to us.

Personal information collected through XULVITO is handled in accordance with our Privacy Policy.

Depending on how you interact with our website, information may be collected and processed for:

• Order processing and fulfillment.

• Payment transactions.

• Shipping and delivery.

• Customer support.

• Website operation and improvement.

• Fraud prevention and security.

• Analytics and advertising measurement, where applicable.

Our website may use cookies and similar technologies.

We may also work with third-party service providers, including advertising and analytics partners, as described in our Privacy Policy.

For further information about personal information, cookies, third-party services, and your privacy choices, please review our Privacy Policy.

14. Website Availability and Disclaimer

We make reasonable efforts to maintain the availability and functionality of XULVITO.

However, we do not guarantee that:

• The website will always be available without interruption.

• All website features will operate without errors.

• All information will always be completely free from inaccuracies.

• Access will be uninterrupted or compatible with every device.

To the extent permitted by applicable law, the website and its services are provided on an "as available" basis.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

15. Limitation of Liability

To the fullest extent permitted by applicable law, XULVITO and Xi'an Ningkang Trading Co., Ltd., together with their representatives and service providers, shall not be liable for indirect or consequential losses arising from the use of our website where such limitations are legally permitted.

Nothing in these Terms excludes or limits liability for:

• Fraud or fraudulent misrepresentation.

• Death or personal injury caused by negligence where such exclusion is prohibited.

• Intentional misconduct where liability cannot legally be excluded.

• Defective products or statutory consumer rights.

• Any other liability that cannot legally be limited or excluded.

Your statutory rights remain unaffected.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless XULVITO and Xi'an Ningkang Trading Co., Ltd. against reasonable claims, losses, or expenses arising from:

• Your unlawful use of our website.

• Your violation of these Terms.

• Your infringement of third-party rights.

• Your fraudulent or unauthorized activities.

This provision applies only to the extent permitted by applicable law and does not limit any non-excludable consumer rights.

17. Governing Law and Consumer Rights

These Terms are subject to applicable laws and regulations.

Nothing in these Terms is intended to deprive consumers of mandatory protections available under the laws of their country or region of residence.

Where applicable consumer protection laws provide additional rights relating to purchases, cancellations, refunds, defective products, or disputes, those rights will continue to apply.

In particular, consumers in the United Kingdom and European Union may benefit from statutory protections relating to online purchases, including applicable withdrawal rights and legal guarantees for goods.

If any provision of these Terms conflicts with mandatory consumer protection laws, the applicable legal requirements will prevail.

18. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in:

• Business operations.

• Website functionality.

• Products and services.

• Payment and shipping arrangements.

• Customer service procedures.

• Applicable laws and regulations.

Updated Terms will be published on this page with a revised Last Updated date.

Where required by law, we will provide notice of material changes.

Your continued use of our website after updated Terms become effective is subject to the revised Terms to the extent permitted by applicable law.

19. Contact Information

If you have questions about these Terms, products, clothing sizes, orders, payments, shipping, returns, or other store-related matters, please contact us.

Store Name:
XULVITO

Website:
https://xulvito.com

Website Operator:
Xi'an Ningkang Trading Co., Ltd.

Business License Entity:
Xi'an Ningkang Trading Co., Ltd.

Registered Address:
Room 704, Tower B, Jinsha International,
No. 65 Chang'an Middle Road, Yanta District,
Xi'an, Shaanxi, China.

Customer Service Email:
service@xulvito.com

Customer Service Phone:
+1 3092409567

Customer Support Response Time:
We aim to respond to customer inquiries within 24 hours on business days.

Thank you for choosing XULVITO.

We appreciate your trust and look forward to helping you discover fashion that reflects your personal style.

XULVITO – Everyday Style, Naturally Elegant.